Service Department: Overview

Service

First and foremost, Buckhead Motor Works is a premier service facility for the BMW automobile. We provide practically any and every service necessary to assist our customers in the proper maintenance and repair of their BMW automobile. 

 

Appointments & Walk-Ins

We prefer to work by appointment however, walk-ins are welcome subject to the availability of technicians and prior scheduled work. 

 

Pick Up, Drop Off & Early Bird Service

Pick up and drop off of automobiles is typically during our normal business hours: Monday through Friday, 8:00 a.m. to 6:00 .pm.  We provide an 'early bird' drop off service for our customers needing to drop cars for service outside our normal business hours. 

 

Transportation

If you are unable to arrange alternative transportation we will be glad to make rental car reservations on your behalf. 

If you are on a tight schedule, some services are available 'while you wait' however, we can not guarantee exactly how long any repair will take or when the work will begin.  Repairs while you wait are performed at the customers risk of taking longer than expected. 

 

Payment

Payment for services rendered may be made by cash, VISA, MasterCard, Discover, or personal check with established credibility and a valid Georgia drivers license and is expected at the time the automobile is picked up.  A $30 fee will apply to any and all returned checks.  We do not accept American Express or out of state checks.

 

Warranty 

All new parts purchased from Buckhead Motor Works and the labor charged by Buckhead Motor Works in the service of your automobile have a twelve (12) month and unlimited mileage warranty except brakes, clutches, and tires.  Warranty on excepted items is at the sole discretion of Buckhead Motor Works unless obvious failure of an installed part can be determined. Under no circumstances is a warranty provided under conditions of customer abuse, modification, high performance and/or racing usage, or accident.   Towing Service If your BMW automobile either can not or should not be drived to our facility for repairs, you can use our preferred towing service - R. Mayer Towing (770) 457-6246